Are you fully benefitting from your investment in technology? Or are you under-utilising software applications? What’s that costing you? Improve productivity and unlock the full potential of your teams with digital adoption platforms (DAPs) that help you bridge the gap between your technology and your people.
Imagine if LRMG and MyGuide could help you transform your organisation into a tech-empowered powerhouse where users aren’t just ‘using’ but ‘mastering’ your applications amidst their daily workflow.
MyGuide is a robust, certified, secure and scalable digital adoption platform (DAP) that will help you get the most out of your applications and technology, while you build the tech savvy of your multi-generational workforce.
Ensure business continuity and easily onboard users across your full virtual workforce with In-App interactive training and guidance to help build the right habits for accuracy, business process compliance and productivity.
Flatten the change resistance curve and empower end users by seamlessly integrating and overlaying step-by-step end-user performance support on web, desktop or mobile applications. Give your people real help where it matters most.
Confidently implement digital application platforms (DAPs) with our dedicated local team of certified implementation experts who have ‘been there, done that’, who keep your goals top of mind throughout the implementation, and are focused on ensuring you get the most value from your investment.
Say goodbye to steep learning curves and hello to a simplified, effective approach that equips your employees with the exact digital performance support they need to get tasks done right the first time (MyGuide supports 40+ languages). Arm your end users with a plethora of tools tips. Help everyone be more productive, and more tech savvy.
Empower your team with our interactive walkthroughs, designed to seamlessly integrate training and onboarding into the flow of work with intuitive step-by-step navigation (GuideMe). In-App learning with MyGuide’s ShowMe feature leverages videos, PPTs, and GIFs to enable self-paced learning and continuous improvement. Engage your end users and speed up the learning process with context-driven guides, presented via beacons and notifications.
Workflow Simulation helps users hone their skills in a risk-free environment, fostering accuracy and confidence before end users
step into the real game. Keep your finger on the pulse on your team’s proficiency and knowledge levels – test across guides – every test is a milestone towards mastery.
Revitalise your approach to software adoption, enrich user experiences and achieve smoother transitions.
You can tame the change chaos with MyGuide’s dedicated Change Management Portal and ease the pressure on leaders, managers,
support teams and end users.
Throughout the change management process, you can keep your end users in the loop with in-app messages, alerts and notifications. Make sure they never miss an update again!
Keep the focus on your applications, while we work behind the scenes – MyGuide can be white labelled.
Take a smarter approach to continuously improving your application adoption, training and onboarding journeys.
Advanced analytics and reporting functionality provide you with rich actionable data and insights to help you identify which features users
adopt and which ones they are ignoring, to help you develop journey insights, improve experiences and drive product adoption.
Create custom user groups with our sophisticated Segmentation functionality, paving the way for personalised interactions based on
specific roles.
Powerful, easy-to-use Automation functionality can help you transform the mundane into the magnificent, to streamline your user’s digital experience by automating repetitive tasks.
Make end user feedback count with easy-to-use Survey tools that will help you effortlessly trigger NPS, CSAT or custom surveys from inside your application without any coding effort.
MyGuide is a digital adoption platform that helps companies bridge the gap between technology and people, through insightful guides and automation. MyGuide enables digital productivity, empowering business owners to enable users, roll out change quickly and seamlessly, ultimately streamlining ROI on digital investments.
Employee retraining
costs saved
(Training Industry Report 2018)
Better retention using DAP
onboarding
(clickboarding.com)
Saved every day per employee
(Harvard Business Review)
One-touch support tickets
resolved using DAP
(Zendesk)
Accelerated time to
employee productivity
Savings in t
raining costs
Reduction in
support tickets
Completion
time saving
Launch
time saving
With a success record over 27 years and as the premier provider of the world’s best digital platforms, systems and content for human capital development, LRMG is today the number one provider of smart, human-centric capability development solutions to most of the African blue-chip companies in the financial services, telecoms, manufacturing, mining, educational and professional services sectors in Africa.
Bio
Certified learning paths that build relevant skills and competencies
University-certified online and blended short learning courses
B-BBEE (South Africa) and other scorecard solutions
Digitally enabled learning solutions supported by dedicated teams of Wits, Queen's University Belfast, UFS and GIBS academics and experience managers
Find, recruit and custom train youth to your demand-led specs, getting them work-ready and employable
We find the talent, match personalities and abilities to your culture fit, and then train them to meet your digital skills needs
Rapidly improve your scorecard metrics: create a talent pipeline for 4IR, ICT and Tech-future Skills
We find the candidates (or you find them). We train them to use your technology and digital systems within the defined roles
Learn to meet customers’ social, emotional and functional requirements
Digital sales activation challenges
Sales leadership and culture solutions
Sales strategy validation and optimisation
Customer-centric sales strategy
Digital learning content for Sales
Human capital strategy, learning strategy and transformation
Learning and talent assessments, talent management and people balance sheet planning
Onboarding, talent development and learning mapped to your individual and company needs
Smart learning and talent experience platforms, tools and digital learning assets
Digital learning content (customised or plug-and-play)
Make better future-fit data-driven decisions for your talent and organisation
Inspire your people to change and ignite their passion to deliver business results
Enable your leadership teams to create their unique brand and to build new high-performance habits and behaviours
Enable people processes through digital technologies that transform performance
Better understand your people's strengths and your team’s productive habits to compete and win
Create a culture of feedback that actively measures performance
Interactive multimedia inspirational stories
More than 13 intriguing true stories of high performance
Expertly facilitated moderated conversations
Smart toolboxes to activate habits for success