Decision-making is a cornerstone of effective leadership. Strong decision-making skills are essential for managers aiming to lead with confidence and achieve exceptional results. Every choice, whether strategic or operational, has a ripple effect on teams, organisational goals, and long-term success.
Why decision-making skills matter for managers and leaders
Making good decisions is one of the most important skills a leader can have. It’s what helps managers grow into confident, effective leaders.
Here’s why decision-making matters:
- Good decisions empower teams, help people grow, and drive success
- Leaders who make smart choices build trust, inspire loyalty, and create high-performing teams
- The decisions a leader makes shape the organisation’s culture, goals, and future
Simply put, great decision-makers know how to choose the best option from many. They solve problems, see opportunities others might miss, and make timely decisions that lead to positive results.

As Darren A. Smith puts it:Â
"Great leaders make choices and do it courageously, declaring that they have made a decision and then buying their team into their thinking, their vision, and why they made that choice."
Critical decisions managers must navigate include:
- Defining strategy and culture: Setting goals, shaping organisational values, and driving the game plan
- Building teams and talent: Recruiting, training and empowering people to achieve success
- Driving growth and impact: Expanding markets, enhancing customer experiences, and building the brand
- Optimising resources: Managing budgets, policies and key organisational changes
Why does decision-making seem easy for some people while others find it challenging? What qualities do successful decision-makers share? And how can leaders develop this critical skill?
The role of decision science in leadership
Decision science provides a structured approach to understanding and improving decision-making. Unlike other disciplines, it focuses on making optimal choices using data, analysis, and an understanding of trade-offs.
It incorporates elements from behavioural economics, risk analysis, and cognitive psychology to equip leaders with tools and techniques for making informed decisions.
By focusing on decisions as the unit of analysis, decision science provides a unique framework for understanding problems, and for improving policies to address those problems. Applying decision science enables managers to better understand the underlying issues influencing their choices, identify potential trade-offs, and confidently pursue actions that align with organisational goals.
Why invest in decision-making skills now?
The better the decisions, the better the results. Leaders who prioritise their decision-making skills are better equipped to inspire their teams, overcome challenges, and achieve long-term success.
Through practical frameworks, case studies and insights from behavioural economics, managers can learn to balance logic, intuition and experience to make decisions they can proudly stand behind. As Darren A. Smith reminds us: “Great leadership is built on the courage to choose – and the wisdom to inspire others to follow.”
Are you ready to strengthen your decision-making skills and lead with confidence?
If you believe that partnering with an experienced coach could support the development of your decision-making skills, LRMG is here to help you and your organisation achieve exceptional results through better decision-making. Our bootcamps are designed to help leaders harness their strengths and build the capabilities outlined in this article.
For more information, reach out to Winston Nolan, LRMG’s Senior Sales Architect, Facilitator, and Coach, at winstonn@lrmg.co.za.