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Sales friction playbook: identify what's slowing sales performance

Download the Sales Friction Playbook to discover how leading organisations are improving sales performance, strengthening sales capability and building more antifragile sales teams in increasingly competitive markets.

Sales friction playbook: identify what's slowing sales performance
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Sales friction playbook: identify what's slowing sales performance

Why are deals stalling? Is your pipeline momentum slowing? Are conversion rates becoming harder to predict?

Sales teams are working harder than ever, yet sales performance remains inconsistent. The challenge is often not effort. It is friction hidden within the sales system.

This practical sales performance playbook helps sales leaders uncover the factors affecting sales effectiveness, sales productivity and commercial momentum. Explore the patterns that influence sales strategy, value proposition clarity, pipeline management, sales methodology, team effectiveness and sales management.

Use the playbook to explore five areas that shape AI skills readiness:

  • Why sales friction is increasing across modern sales environments
  • How antifragile sales teams perform under pressure
  • The shift from product pitching to customer progress
  • Why strategic sales thinking improves sales effectiveness
  • The role of AI in the modern sales environment
  • The six friction points that commonly affect sales performance
  • How to identify hidden barriers to sales momentum
  • A practical sales friction assessment for your team

Download the Sales Friction Playbook to discover how leading organisations are improving sales performance, strengthening sales capability and building more antifragile sales teams in increasingly competitive markets.

Download now!

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IGNITE

Career Dreams

Fast track career growth in the new world of work:

Certified learning paths that build relevant skills and competencies

Invigorate your skills development offering:

University-certified online and blended short learning courses

Rapidly improve your scorecard metrics:

B-BBEE (South Africa) and other scorecard solutions

Trusted certification:

Digitally enabled learning solutions supported by dedicated teams of Wits, Queen's University Belfast, UFS and GIBS academics and experience managers

Real-world scarce skills training for youth:

Find, recruit and custom train youth to your demand-led specs, getting them work-ready and employable

Learnerships:

We find the talent, match personalities and abilities to your culture fit, and then train them to meet your digital skills needs

Comply with your B-BBEE, transformation and skills levy agenda:

Rapidly improve your scorecard metrics: create a talent pipeline for 4IR, ICT and Tech-future Skills

Work-ready graduates and interns:

We find the candidates (or you find them). We train them to use your technology and digital systems within the defined roles

GROW

Sales and Unlock Customer Value

Discover why your customers buy what they buy:

Learn to meet customers’ social, emotional and functional requirements

Activate and strengthen sales team engagement:

Digital sales activation challenges

Cultivate a performance-based sales culture:

Sales leadership and culture solutions

Mobilise the right sales strategy:

Sales strategy validation and optimisation

Accelerate sales pipelines and spark growth:

Customer-centric sales strategy

Grow and sustain critical sales capabilities:

Digital learning content for Sales

INSPIRE

People Productivity

Engage for sustainable high performance:

Human capital strategy, learning strategy and transformation

Future-fit your organisation for success:

Learning and talent assessments, talent management and people balance sheet planning

Connect learning journeys to performance outcomes:

Onboarding, talent development and learning mapped to your individual and company needs

Move the needle on learning experiences:

Smart learning and talent experience platforms, tools and digital learning assets

Upskill people with new digital smarts:

Digital learning content (customised or plug-and-play)

NURTURE

A Performance Culture

Talent management:

Make better future-fit data-driven decisions for your talent and organisation

Strategy and change:

Inspire your people to change and ignite their passion to deliver business results

Leadership and culture:

Enable your leadership teams to create their unique brand and to build new high-performance habits and behaviours

Digital transformation:

Enable people processes through digital technologies that transform performance

Talent assessments:

Better understand your people's strengths and your team’s productive habits to compete and win

Performance enablement:

Create a culture of feedback that actively measures performance

SHIFT

Leadership Perspectives

Establish a high-performance culture:

Interactive multimedia inspirational stories

Unlock new thinking and shift mindsets:

More than 13 intriguing true stories of high performance

Empower leaders and teams:

Expertly facilitated moderated conversations

Build new habits for high performance:

Smart toolboxes to activate habits for success