When the promise, the work and the culture pull in different directions, capable people spend energy navigating gaps instead of moving the organisation forward.
Take care of your employees, and they will take care of your business. It's as simple as that.
After two decades of this work across Africa, we see the same three patterns again and again. Most organisations are dealing with more than one.
When capable people spend more energy navigating the organisation than serving the customer, it’s time to look at the experience around the work. The capability is there. The conditions aren’t.
The same voices keep shaping the decision. Representation looks better, but the same voices still dominate. Others learn that agreeing is easier than contributing, and the organisation loses the perspectives it needs.
Discover how Strengthscope can empower your organisation, explore our latest content now!
Strengthscope is a strengths assessment tool that helps people identify their strengths and how to use them to their advantage …
Strengthscope is a strengths assessment tool that helps people identify their strengths and how to use them to their advantage …
Strengthscope is a strengths assessment tool that helps people identify their strengths and how to use them to their advantage …
Sally Acton, Chief Experience and Innovation Officer, LRMG SA
For more than 15 years, the team behind Torque has helped organisations strengthen employee experience, employer brand, inclusion and culture.
Now part of LRMG, that specialist experience connects with broader learning, technology and workforce readiness capabilities, giving clients an interconnected approach to turn people insight into practical action.
Across South Africa and other African countries, LRMG adapts this work for different roles, locations, cultures and workforce realities.
Tell us what’s getting in the way. We’ll help you find the right place to start across promise, experience and culture.
Fill in the form and let’s start the conversation.
No. Employee engagement is one part of the picture. Talent Experience looks more broadly at why people choose your organisation, what they experience once they join, and whether the culture, systems and support around them help them contribute, grow and perform.
Start where the greatest friction or opportunity is. That might be your employer promise, a critical employee journey, inconsistent experiences across workforce groups, or culture getting in the way of performance. The right starting point depends on what your people are experiencing and what the business needs next.
Yes. Talent Experience should reflect how different people actually work, not just the experience of head-office employees. We look across roles, locations and workforce groups to understand where experiences differ and what needs to be adapted, connected or improved.          Â
Bio
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